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PhlebotomyWeb helps hospitals, training programs, and other healthcare
organizations build competency and improve patient safety. Training and
competency resources for managers and staff in pre-analytic testing provide a
comprehensive source for:
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Procedural Training
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Training courses with narration and digital videos teach and demonstrate best
practices in specimen collection. Training courses are reviewed and updated as
regulations and best practices change, so your staff is always current.
Click here to view course lists and outlines.
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Competency Assessment
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Bi-annual objective tests, along with tracking and documentation, help meet
organization and regulatory requirements for competency assessment and initial
training. Procedure-specific tests can be assigned to staff based on job
responsibilities. Best-practices checklists are also catalogued for use in
direct-observation.
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Critical Thinking and Customer Service Training
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Specimen collection involves extensive contact with other hospital staff and
the patient (the customers!), so training in all aspects of decision-making,
difficult customers, and communication is as important as procedural
competency.
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Compliance
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Laboratory-specific safety, HIPAA, Medicare and OSHA training and competency
help document compliance using resources created especially for the
pre-analytic laboratory testing environment.
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Phlebotomy Certification Resources
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California phlebotomy certification involves preparation, even for experienced
phlebotomists. PhlebotomyWeb offers practice test materials with explanations,
as well as links, resources, and tips. Manager resources include expert advice
on meeting certification requirements for your staff.
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